# Troubleshooting Overview This section is where you'll find information on diagnosing your [[Start Here|AnimalTrakker®]] devices and programs when they don't perform as intended. Much of the information here relates to diagnosing and fixing issues with our [[Suggested AnimalTrakker® Hardware|AnimalTrakker® kit]], so if you choose not to order our preloaded system, some of this information may not apply to you. That being said, we still recommend reading through this section, especially if you experience issues with your own peripheral devices. You may find a fix for an issue you've been experiencing, even if it's not for the same device. We've broken our troubleshooting guide into the following sections. [[Android Preferences, Permissions, and Troubleshooting]] [[AnimalTrakker® Software Troubleshooting]] [[Peripheral Hardware Troubleshooting]]